Shipping

• Order turn around: We aim to hustle and get those orders out within 3 business days of when you hit that buy button.
• Shipping lead time: Typical USPS Ground Advantage shipping is about 5-7 business days.
• First Class shipping: Even though it's our budget-friendly shipping choice, it's missing tracking, so deliveries might take a while and parcels could go on an adventure in mail wonderland.
• Upgrading Shipping:Sadly, once you hit that order button and lock in a shipping choice, we can't jazz up your shipping speed.
• Lost Shipment: Even if it's as rare as a unicorn sighting, should your order vanish into thin air, shoot us an email at hello@makescents.co, and we'll do our best to locate it.
• Damaged order: If your order arrives and your air freshener seems to have had a wild party (maybe your dog wanted in on the action) or mysteriously disappeared from the package, shoot an email over to hello@makescents.co with a pic and story. We'll do our best to fix things up!

Returns

• Returns: Our products' smell-good vibes don't last forever, like a balloon losing air, so no returns unless your order arrived looking worse for wear.

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• Right right way to hang: As with most oil-based concoctions, they don't vibe with painted, plastic, or basically any surface. Skip the contact and let your air freshener swing from that grimy rear-view mirror of yours!
• Longevity: Make Scents air fresheners typically last up to 30 days if you have them completely out of the packaging.
• Extended Life: Looking to make your freshener last longer!? Just crack the packaging a little, dangle the freshener from your mirror and expose more and more of the freshener as the days go on.
• Artificial Scent oils: Our loyalty to your happiness inspires us to douse artificial scent oils in our air fresheners, serving up a fab adventure without the icky aftermath from essential oils.
• Sustainability: Currently everything except our string is recyclable. Our goal is to make everything recyclable, but hey, Rome wasn't built in a day!

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